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Extended Office Solutions Build Global Teams with Envoy Ortus
Extended Office Solutions That Go Beyond Outsourcing
By extending your office to Sri Lanka, we can help you scale your organization quickly, easily, and cost-effectively with a dedicated full-time premium offshore team in our state-of-the-art offices in Sri Lanka. Your full-time offshore staff report directly to you from your extended office in Sri Lanka and are effectively an extension of your local team. We provide managed operations and facility management, enabling you to focus on managing your core business. With Envoy Ortus you get a specialist offshoring partner in Sri Lanka who understands the local culture and labour laws and ensures your offshore staffing success. You have full visibility and control of your dedicated offshore staff without having to worry about managing the operations – leave that to us. Whether you’re a startup or an established enterprise, our flexible and scalable solutions are tailored to meet your unique business needs.
From Conception To Operational Success
Our Process
Requirement Gathering
Understanding your business model, goals, and team needs.
Planning & Finalization
Designing cost structures, rollout plans, and implementation strategies.
Implementation
Recruiting and training your offshore team.
Setup & Operations
Establishing workspace, tools, and management systems.
Operational Excellence
Managing staff welfare, backend processes, and performance metrics.
Our Core Offerings
Business Setup
We handle your business registration, legal documentation, and compliance needs, so you can establish operations quickly and confidently.
HR Services
We handle every aspect of HR — recruitment, onboarding, payroll, and compliance — empowering you to focus on growth.
Infrastructure Setup
With state-of-the-art features and high-end infrastructure, Envoy Ortus offices are designed to be environments where staff can thrive and facilities that our customers can be proud to show off to their clients and investors. All Envoy Ortus locations have been designed with business continuity in mind and feature the highest level of infrastructure with backup sources.
IT Support
Services
We deliver tech solutions that power your extended office — ensuring uptime, security, and scalability for all your systems.
Accounting and Finance
Our team ensures your offshore operation remains financially sound through accurate reporting, bookkeeping, and compliance.
Legal Support Services
Our legal team ensures your business operates with full compliance across local and international regulations.
Let’s Build Your Global Team Together
FAQ
BPO services in Sri Lanka mean outsourcing tasks like customer support, HR, finance, IT helpdesk, and back-office work to skilled local teams for efficient and cost-effective operations.
You can outsource customer support, finance ops, procurement, claims, content moderation, data entry, and reporting.
We transition your processes in phases, set up parallel workflows, and train the new team in advance so your operations continue without interruption.
We set SLAs by process (e.g., response time, accuracy), and offer business hours or 24/7 coverage, with clear escalation paths.
Pricing can be per FTE, per transaction, or hybrid-based on complexity, hours, and tools. Most clients start with 2–5 staff or a transaction target
Minimums depend on scope, but many clients start with 2–5 team members or a volume threshold.
HR outsourcing in Sri Lanka covers hiring support, payroll handling, attendance management, employee onboarding, compliance, and day-to-day HR administration for smooth workforce operations.
In HR outsourcing, the outsourcing provider becomes the legal employer, handling contracts, compliance, and payroll while you manage the team’s daily work and performance.
Yes, HR outsourcing can connect with your HRIS and follow your global policies so your processes stay consistent across all locations.
We source candidates through our local job platforms, targeted talent networks, social recruiting, and direct headhunting to match your exact skill and role requirements.
Recruitment fees depend on the role and hiring volume, and every hire comes with a replacement guarantee to ensure you get the right fit for your team.
Payroll includes salary, overtime, EPF, ETF, APIT/PAYE, filings, pay-slips, and reports. EPF is 12% employer, 8% employee; ETF is 3% employer.
EPF is the Employees’ Provident Fund (12% employer + 8% employee); ETF is the Employees’ Trust Fund (3% employer).